You can use Union pay and Credit cards (Maestro, Visa, and American Express) at RosieRuby!

Unfortunately, we are unable to modify the details of your order once it has been placed, as we process and pack your order as quickly as possible. Please return it to us to receive the correct size.

You can use your details on our website under the section: Track your order to see where your order is. Additionally, you will receive updates on the status of your order from us every other day. If you'd like to know more, fill out the contact form or send us an email at info@rosieruby.com

Please try to reach us as soon as possible to resolve the issue. Fill out the contact form or send us an email at Info@rosieruby.com

Have you not received your order? We apologize for the inconvenience! After placing your order, you will receive an order confirmation with the order number. You will then receive an email with a track-and-trace code to track your package. Please use the website to track it. If you haven't received this email or if the status of your package is unclear, please contact us at: info@rosierubu.com

Please refer to our Refund Policy page, located at the bottom of the Information section